July 27/2019: About to go on vacation our garage door spring snapped. They cam within 1.5 hours & fixed it, reasonable price. Person was friendly & competent. Extremely satisfied!

Customer Care: 5/5
Service :5/5

Overall GVA team was very professional. My garage door was Wayne Dalton Torque master (Internal Spring) and Ross suggested to change it to Torsion spring system. He was good at his job and finished within 1.30 hour.

I would recommend GVA and Ross to anyone having issues with Garage Door.

Torsion spring broke on our garage door. Customer service rep who initially took my call and Ross were very professional. Ross called me back and gave a window of time of when he would be available and then called about 10 min before he arrived within the window of time given to say that he was on his way. Garage door works great after the broken spring was replaced , the 2 vertical cables that fell off were put back into their places and the chain was greased. Ross completed the repair in a very efficient manner. Will definitely call GVA Garage Doors again.

My new Amarr single-car garage door with custom colour arrived a couple of weeks later than promised, but this seems to have been an issue with the supplier rather than with GVA themselves. They made good on the delay by upgrading the door at no charge. Once here, Marco installed the door quickly and professionally. He worked creatively and professionally around some special issues in my 85 year old garage. The end result is perfect and I couldn't be happier with my new garage door. It looks good and operates smoothly. My car will sleep peacefully.

Very courteous and thorough job, caring about what they do